Privacy Policy

1. Introduction

Akash Overseas Studies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website akashoverseas.in or use our educational consultancy services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you submit an enquiry, apply for counseling, or use our services, we may collect:

• Full name, date of birth, and gender
• Mobile number and email address
• City/state of residence
• NEET score and academic qualifications
• Preferred country and university for MBBS
• Budget preferences and family background (for scholarship matching)
• Passport details (for visa processing, when applicable)

Automatically Collected Data

When you browse our website, we automatically collect:

• IP address and browser type
• Pages visited, time spent, and clickstream data
• Referral source (how you found us)
• Device type and operating system

This data is collected via cookies and third-party analytics tools (Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Provide personalized MBBS abroad counseling and university matching
• Contact you regarding your application and admissions process
• Send you relevant updates, newsletters, and offers (you can opt out at any time)
• Share your details with partner universities for admission eligibility checks
• Process visa applications and documentation on your behalf
• Improve our website and services through usage analytics
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Partner universities: Only with your explicit consent, for admission processing
• Visa and documentation agencies: To assist with your visa application
• Analytics providers: Google Analytics (anonymised, aggregated data only)
• Legal authorities: When required by law or court order

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and show you relevant content.

You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our website
• Restricted access to personal data (only authorised staff can access it)
• Regular security audits and software updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for data processing

To exercise any of these rights, please contact us at privacy@akashoverseas.in.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Application data is typically retained for 5 years after your last interaction with us. You may request deletion at any time.

9. Third-Party Links

Our website may contain links to third-party websites (university websites, government portals, etc.). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this page reflects the latest revision.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@akashoverseas.in
• Phone: +91 99999 99999
• Address: 123 Education Street, Sector 15, New Delhi, India 110001